The Art of Service Magazine
11
12
Page 2
Page 3
Issue 23
Founders and Publishers
Editors
Contributors
Subscribe/Contact
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May 2012
Ivanka Menken and Gerard Blokdijk
Owen Corby and Rebecca McCallion
William Manning, Stuart Mitchell,
Sarah Shore, Ketan Sethi, Brad
Andrews
editor@artofservice.com.au
Contents
Implementing
SaaS
The Dawn of
BYOD
Mastering Time
Management
Skills
IT Consolidation
Through Cloud
Computing
Using Social Media
The Right Way
What is a Private
Cloud?
10
3
6
8
Welcome
to the May edition of The Art of Service magazine. After
a few days of over the Easter break, the team here is feeling refreshed
and ready for action and we’re all looking forward to kicking of some
really great projects.
This month’s issue is all about cloud computing: and how you can
best utilize its many advantages.
Our feature article on page 3 gives you a great in depth guide for
implementing Software as a Service. Page 6 brings you up to speed
on the concept of ‘Bring Your Own Data’ and don’t forget to check out
page 12, where one of our experts flls you in on the ‘need to knows’ of
private clouds. Or for something diferent, check out page 11 for some
tips on using social media the ‘right way’.
Enjoy reading, and, if you have any questions regarding this
month’s edition, send us an email at:
editor@artofservice.com.au
“Management works in the system; leadership works on the
system.”
Stephen R. Covey
W
hen a business migrates from a traditional
on-premises software application model, to Software
as a Service software delivery model, there are a few
changes that a business will need to make to their
existing software environment, along with a few tasks
and processes that they will need to carry
out, to ensure that they have a smooth transition.
However, these processes will be of beneft to
them in the long term, because they will eliminate the
unnecessary loads that on-premises software
applications place on their data centers and will
greatly reduce software management related issues.
A simple ‘how to’ guide
The actual implementation and rollout of SaaS
software applications is a relatively quick and easy
process. Businesses will spend more time on processes
that are related to planning and determining why
and whether it is worth implementing, rather than
the actual implementation. There are a number
of diferent ways that a business can go about
implementing SaaS but most methods will include
the stages detailed over the next two pages.
Implementing
SaaS
WilliamManning