The Art of Service Magazine
10
Page 2
Issue 17
Founders and Publishers
Editor
Contributors
Subscribe / Contact
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December 2011
Ivanka Menken and Gerard Blokdijk
Owen Corby, Rebecca Mccallion
Brad Andrews, Rob Berry-Smith,
William Manning, Stacey Barr
editor@artofservice.com.au
Contents
Aligning
Business and IT
with SLM
5 Ingredients of
a Great Office
Christmas party
Why do you
Measure
Performance?
Say Hello
to Cloud
Managament
What is a Service
Catalog?
Gadget Gifts for
Christmas
8
3
5
13
6
Welcome
to the December edition of The Art of
Service magazine.
Well we’ve come to the end of another year, and what a year it’s been.
We hope it’s been as prosperous for you as it has for us. Rounding out the
year, this month’s issue has got some great Service Level Management
articles to make sure you keep performing. Check out ‘Why do you measure
performance?’ on page 8. We’ve also got some great articles to help you get
into the spirit of the season with some tips on how to throw a great ofce
Christmas party on page 5 and our list of great gadgets to give out this
Christmas (page 13).
Don’t forget to check out the back page for a Christmas gift from us here at
The Art of Service.
Have a merry festive season, a Happy New Year, and we look forward to
seeing you all in 2012.
Email us at editor@artofservice.com.au.
“Learn to Listen. Opportunity could be knocking at your
door very softly.”
Frank Tyger