The Art of Service Magazine
12
Page 2
Issue 20
Founders and Publishers
Editors
Contributors
Subscribe/Contact
/Advertise with us
February 2012
Ivanka Menken and Gerard Blokdijk
Owen Corby and Rebecca McCallion
Brad Brown, Michael Chui, James
Manyika, David Bollier, William
Manning, Jean Kelley
editor@artofservice.com.au
Contents
Are you Ready for
the Era of Big Data
Social Perils of Big
Data
How to Manage
Your Boss
The Gamifcation
of the Computing
Industry
Gamifcation
Concepts for Sales
and Marketing
10
3
7
8
Welcome
to the February edition of The Art of Service magazine.
Things are fnally starting to settle back down here after all the excitement of
bringing in a new year. We’re really getting back into the swing of things and
already making great progress on many of our new project. We hope you are
doing the same!
In this month’s issue, we’re focusing on two topics that are really going to
be gaining ground in 2012: Gamifcation and Big Data. Our feature article
on page 3 gives you some great insight into big data and how it could
impact you. Jump on over to Page 8 for ‘The Gamifcation of the Computing
Industry’. Or for something a bit diferent, try page 10 for some tips on how
to manage your boss.
So enjoy reading, and, if you have any more question regarding this
month’s edition, send us an email at:
editor@theartofservice.com
“The measure of success is not whether you have a tough
problem to deal with, but whether it’s the same problem you
had last year.”
John Foster Dulles