TOOLKITS
TOOLKITS
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Business Continuity Risk Analysis and Testing Kit
How long would your business survive an
interruption?
What if operations were destroyed by fire or flood,
negative media drove away customers, or the company
database was stolen or infected by a virus?
How well are you prepared to deal with disaster?
This comprehensive guide tells you why you need a
plan and then will help you put one together, including
fully updated, detailed glossary and additional exam-
ples. Clearly split into useful sections, the toolkit is easy
to navigate and a must have resource for your organiza-
tion!
With contributions from leading practitioners in the
industry, the Business Continuity Risk Analysis and Test-
ing Kit has established itself as an invaluable resource
for anyone involved in or looking to gain a detailed
appreciation of the rapidly emerging area of business
continuity and disaster recovery within the corporate
environment.
•
Be prepared with the time-tested strategies in this toolkit
and protect your employees, while ensuring your com-
pany survives the unimaginable!
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Learn how to cover ALL of the components required for
successful Business Continuity Management with this
state of the art educational resource.
This beneficial toolkit has been devised primarily for the
people involved in a business continuity project, from
individual team members through to the Chief Execu-
tive and Board. Each participant plays an important role
and has an array of responsibilities in ensuring the suc-
cess of the project and continuing validity of the plan.
The supporting resources found within this toolkit
consist of templates, example plans, strategies, and
recovery options that can be used in your own organi-
zation or as a template in creating your own bespoke
documentation.
A Quick Look Inside—This One-Of-A-Kind
Toolkit Contains:
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BCM Objectives and Goals.
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BCM Policies, Objectives, and Scope.
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BCM Business Justification Document.
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BCM Example Business Impact Analysis.
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BCM Business Impact Analysis Information Sheet.
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BCM Risk Assessment Template.
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BCM Environmental Architectures and Standards.
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BCM Reciprocal Arrangements.
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BCM Salvage Plan Template.
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BCM Business Continuity Strategy.
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BCM MOR Framework.
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BCM Risk Assessment Questionnaire.
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BCM Typical Contents of a Recovery Plan.
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BCM Communication Plan.
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BCM Email Template.
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BCM Emergency Response Plan.
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BCM Reports, KPI targets, and Additional Metrics.
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BCM Vital Records Template.
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Business and IT Flyers.
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Business Continuity Management Review Document.
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Business Continuity Management Implementation and
Project Plan.
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Example Case Study—Emergency Management Austral-
ia—Economic and Financial Aspects of Disaster Recovery.
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Example Case Study California Office—Disaster Recovery
Plan Document for Agencies Instructions.
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Example Case Study—Govt Western Australia—State
Recovery Coordination.
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Example Case Study—Govt of South Australia—Records
Management Disaster Planning Toolkit.
(Also includes the Toolkit Roadmap)
The Business Relationship Management Toolkit
The PROVEN Method for Achieving a Sup-
ported Business Infrastructure Is Yours for
the Taking!
Many driven CIOs today are using relationship manage-
ment techniques to better integrate IT into the core
business units. These skills are essential, as IT is expect-
ed to play a more prominent role in the direction of any
successful business.
Many organizations undergo tremendous growth and
are looking to build the necessary infrastructure to
support it. When a company matures and scales, it takes
a different IT view, moving from reactive to predictive.
The way to be successful is using relationship manage-
ment techniques to further integrate IT into the busi-
ness model.
The Business Relationship Management Toolkit prom-
ises to help you to establish a framework for IT projects
across the company and within individual business
units, using real-world relationship management
practices and an investment and change management
committee composed of top leaders to prioritize your
projects.
IT is rocket science, but, at the end of the day, it’s also
customer service, and customer service is listening to
the business and reacting accordingly.
A Quick Look Inside—This Inventive Toolkit
Contains:
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Toolkit Introduction Business Relationship Management
Presentation.
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BRM Job Description.
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BRM Responsibilities and Skills.
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Business Relationship Management Presentation.
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Service Requirements.
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Use of the Service Portfolio.
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Example Service Catalogs.
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8 Steps to Developing a Service Catalog.
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BRM Metrics and Reports.
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Service Options.
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Mapping Responsibilities and Requirements.
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Readiness Assessment.
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Business and IT Service Mapping—BRM.
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Challenges, CSFs, and Risks..
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The Key Links, Inputs, and Outputs of Service Design.
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(Also includes Toolkit Roadmap).
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